Good morning! I’m glad you took the time to post this informative “interview”.
Although I am an average P.C. user, and have built 5 other computers . . . . . all with Windows O.S. dating clear back to Win. 3.1.
I am a relative “newbie” with Ubuntu..... I downloaded Ubuntu 10.04 and installed it on my current machine along side my Windows XP system. Ubuntu installs really great but when it does the initial “Update Manager”, it crashes when it tries to update the GRUB stuff........ I uninstalled the Ubuntu and re-installed it with the same abortive “Upgrade”....I can’t find out just where I can go with the Linux company for the answer to this problem and am hoping you can help me out.. I really want to give Ubuntu/Linux a fair trial............ thanks for all your valuable time..
RichardL
It sounds like (remote support mode on), like the side-by-side installation is causing some issues. Windows may be interfering with the MBR that Ubuntu is trying to update with GRUB.
That being said, my kids' machine has Ubuntu installed by itself. My eldest (11 years old at the time) originally installed 8.04. Just a week or so ago, I used the Update Manager to upgrade it to 10.04. Everything went smoothly.
Do you have two drives?
Did you try the Forums for that Distro?
There is a company that does commercial support for Ubuntu,...aimed at other companies...their company name is Canonical...
But I don't believe there is anything called "The Linux Company"
There is a user group which shepherds the various versions of the linux kernel....but is not a company.
There are separate user groups that "shepherd" Gnome and KDE and XFCE etc...