What law did she break that the police would get involved over? She disregarded store policy. That isn’t even a civil matter, let alone criminal.
The only person who broke the law works for the store. The woman who didn’t want to wait in line was a boor, in relation to the poor shmucks waiting in line. But once she paid for her purchase it became her property.
She broke the rules of the store and if she further refused to get in the right line she ought to have been asked to demonstrate that the product in her possesion was paid for. Its all in the membership small print. If she refuses, she should have her membership rescinded.
Neither me,nor anyone else I can see here, is suggesting that door jockey was right in grabbing her purse, but what exactly is this woman whining about? Follow the rules or shop at Wal Mart, its that simple.