[norwaypinesavage]

When you purchase something at a store, and have a receipt for it, there is no legal requirement that you stand in some line to to wait show that receipt to another employee. Ir there is a legitimate exit (not an emergency exit), and you choose to use it I believe that is your right. If Costco is so incompetent, that people are asked to wait in line to leave, after a legitimate purchase, they are totally in the wrong.

[kingu]

If Costco is so incompetent, that people are asked to wait in line to leave, after a legitimate purchase, they are totally in the wrong.

Only that it's part of the membership agreement, and people choose to become members there, agreeing ahead of time to the terms (such as participating in the verification process at the door.)

That said, the employee violated probably every rule in the book by touching the customer, and should have simply notified store management or security to handle the matter.

[basil]

I concur wholeheartedly! If someone grabs my purse with both hands, they just may get shot!

Of course, I always try to follow the rules—and after I learned these were the rules at both Sam’s and Costco’s, I no longer shopped there.

[magritte]

It’s probably in the membership agreement somewhere...regardless, the employee should never touch a customer and should have contacted mgmt/security. Also, I would cancel this particular princess’ membership...sounds like a troublemaker...magritte

[philetus]

It looks like a lot of people are ready to obey just about anything they are told to do.

[Hot Tabasco]

If Costco is so incompetent, that people are asked to wait in line to leave, after a legitimate purchase, they are totally in the wrong.

That's their SOP, either like it or shop elsewhere........They seem to be doing ok with it tho despite YOUR objections.

[packrat35]

You are incorrect. Costco is a membership only club that requires you to show receipt and it is in the rules you agree to when you join.

[gogeo]

When you purchase something at a store, and have a receipt for it, there is no legal requirement that you stand in some line to to wait show that receipt to another employee. Ir there is a legitimate exit (not an emergency exit), and you choose to use it I believe that is your right. If Costco is so incompetent, that people are asked to wait in line to leave, after a legitimate purchase, they are totally in the wrong...

Well, no. Want to try again?

[dmz]

When you purchase something at a store, and have a receipt for it, there is no legal requirement that you stand in some line to to wait show that receipt to another employee. Ir there is a legitimate exit (not an emergency exit), and you choose to use it I believe that is your right.

<><><><><

What I gather from reading your comment above is that you don’t really know whether you have to do what they say or not. I’d be very surprised to find out that the company is not within their rights to do this; it is done at Best Buy, Guitar Center, and a few others as well.

I don’t feel myself to be so important as to be above this.

I fail to see what the big deal here is. Active loss prevention keeps costs down, at least in theory. And gosh, it takes all of about 5 seconds to get through the line.

This is why the receipt checkers should be armed with tasers, so the folks who think that they are above doing what everyone else has to do can be tased. (just kidding)