I shop at Lowes mainly now. I find their prices and service much better. Their employees treat me better there also...I find that the employees treat me better when the boss is onsite. When he is not there, they go back to their normal resting state of lazy, shiftless, and dare i say racist against white people. Normally I would not utter those words (racist - white people) but I have seen it many times with my own eyes, both as a customer and as an employee.
“I find that the employees treat me better when the boss is onsite. “
At a Best Buy last week I was interested in a mini keyboard that had an arched shape. The demo board had a security tag on it that made it wobble when typing. When I requested to take one of the box for inspection the salesman directed me to customer service.
CS gave me the run-around “We can’t do that, we’d have to mark it as a return if you don’t buy it”. When I asked them to get the store manager they suddenly “remembered” recently opening a box for someone else to inspect a product prior to purchase.