Our apartment complex was stuck with Dish (via Mosaic) for a couple years. Before we had Cox Cable and were satisfied.
Within a week complaints were pouring into the office. I made it a point to submit a complaint every month. Our apartment manager could do nothing - it was a decision made by the head office. I sent a complaint to the head office, it was forwarded back to the apartment manager. I sent another one, asking it not be forwarded to our apartment manager because there was nothing she could do about it. It was forwarded to our manager.
Finally the head office sent out a letter asking people if we were satisfied with our service. Not one single letter was returned that supported Dish. Verizon FIOS was allowed in last month, the rep would be there starting at 9 AM. A crowd was waiting.
I now have FIOS. I can watch TV even in a heavy rain or with heavy cloud cover. Service isn’t interrupted every few hours waiting for the lost signal to be reacquired or the schedule to be updated. I can even flip back and forth between channels, Dish took 3 - 5 seconds to change channels.
But I like Verizon....lots and *lots* of channels,including *lots* of HD channels and great internet speed.It's a bit pricey,though.