I am a PC guy, but I have great admiration for Apple stuff; their innovation, the whole cultishness (for want of a better term and it isn’t meant as a put-down) their marketing, everything. I am in no position to agree or disagree with the author’s take, and I suppose the case can be made on cost grounds that Apple computers are expensive when PCs run their typical business apps just fine.
But I have also seen Apple-fired offices (generally in the graphics and music arenas) where the computers were really well appreciated and integrated into the workflows. This is the type of thing where some kind of competitive edge could evolve that could throw over the author’s thinking. Sure, as long as we’re talking word procs and spreadsheets and databases, PCs are adequate and the devil we know vs the devil we don’t.
I am sure that Apple techies will chime in on the cost/ease of maintaining smaller scale (say up to 50-seat) networks. I know damn well that maintaining such a PC network is pretty near a full-time job for somebody.
The iPhone that I carry is pretty much a consumer toy, however my complaints go mostly to the lousy coverage that I receive from AT&T. My company mandates that I carry it, so I'm making the best of it. I do miss my Blackberry.