[TChris]

It has consistently failed in the online search market...

Microsoft can't even get the indexing and search right on their own content!

When searching for a MS KnowledgeBase article, I typically find nothing useful using the KB search, but can find what I want in Microsoft's knowledgebase using Google. Once I know the article number, I can find it with MS KB search, but not using keywords/phrases.

If you can't even get basic knowledgebase searching to work, and it's your own flippin' content, how do you expect to be relevant for Internet searching???

[Dead Corpse]

I've noticed that as well. Even searching DIRECTLY on the KB number won't always turn up the article in question.

Go figure...

[Skenderbej]

I use Bing. I Windows 7 Mobile has a website, but you wouldn’t know it from a Bing search. I typed in Windows 7 Mobile and the Windows website it nowhere to be found. I can understand that they want the news articles to be prominent, to try to create buzz, but the first link should be the Windows website.

[raybbr]

When searching for a MS KnowledgeBase article, I typically find nothing useful using the KB search, but can find what I want in Microsoft's knowledgebase using Google. Once I know the article number, I can find it with MS KB search, but not using keywords/phrases.

I agree. If I am searching in the W7 section why do I keep getting answers for XP? You have to sift through pages of crap to find the one you need.