If you learn the major languages of India you should do much better with customer service.
>>If you learn the major languages of India you should do much better with customer service.<<
HAHAHAHA!
That is EXACTLY what I was thinking!
I have several friends that own dell computers. Some several. Every single one of them will not do it again. I just helped a guy choose a computer to replace his Dell Laptop.
I think there stock will continue to fall if we have to all learn Hindi or whatever in order to get better customer service.
I suppose though Dell is just looking to the future when there are no more white guys with jobs to buy computers.
We are the last of the dinosaurs and therefore unimportant to the rest of the world.
And technical service.