[Talisker]

You assumed incorrectly. Sorry for being a little indirect in pointing it out.

Then your position statement was indirect as well. "I've seen some very disgusting computer cases owned by smokers" seems pretty sympathetic to Apple's reasoning for denying service.

[listenhillary]

No, I just said that I had seen some nasty cases that had been used by smokers. I took no side on whether Apple should honor their warranty because their wuss employees didn't want to do it.

I think they should mention that smoke damage will void the warranty if that is going to be their policy.