[RightOnTheLeftCoast]

"Hope to have this resolved in the next couple of days because I swear I am about to pitch this HP out the 25th Fl of this building."

Sympathies. But, you might hit a bunny (or knock the pancake off its head).

So, you got AppleCare when you purchased it, I gather. The registration whoops is a common one, but it should be straightened out quickly. That'll get your laptop repaired for free.

So now the question is... is it time to relegate your trusty laptop to second-string usage? Those new ones are just sooo tempting. And, no sales tax? Whoa.

Good luck and stay sane.

[VicVega]

After seeing the original receipt of purchase of Apple Care, they registered the laptop and the tech center is looking at it now.

Sort of hoping they can’t fix it so I’ll have no guilt buying a new one.