This is what I have discovered. If your request was denied, you may revise it and try filing again OR refile it with the Office Of Information in Hawaii. For me, if they don’t respond in 10 days to MY request, I file with the Office of Information, too.
And I believe any questions about that office should be directed to the lt. Gov.
This is what I sent him at ltgov@hawaii.gov:
Dear Lt. Governor Aiona,
Aloha! I have filed a UIPA request with a Hawaiian government agency today. Although I just sent it today, I would like to know the procedure to follow in order to pursue this request should it be denied or go unanswered for 10 days.
I have no confirmation that it was even received—what is a reasonable amount of time to wait for confirmation of receipt according to policy and procedure?
Can you instruct me on that procedure or forward this request to the appropriate person in the Office Of Information, or elsewhere, who can provide me the procedure to follow?
I would also like the email address & phone number for the Director of the Office of Information and address of the Department/Office.
Please reply via email.
Thank you for your help!
Steve—
I would really appreciate if you sent a request exactly like mine. That way we could corroborate the answers and have two paths to go if it is challenged. One, revising it. Or refiling it with the Office of Information.
What do you think? Feel free to say no.
But, I find it odd they flatly refused you but I haven’t gotten anything in response. I see clear differences in the language we each used and think that might be the problem. I have asked again and again for confirmation of receipt. Nothing. I think they have 10 days.