So he buys a phone in the US, then assumes it will work internationally for the same price as a data device, then throws a fit when it is a higher charge? Did he think of asking before he used it in Canada. Most companies I know of have plans that are domestic and plans that cover Canada, Mexico, etc. I don’t know about AT&T, I avoid them like the plague, but it seems they would have an international offering he could have switched to.
Consumerism is the art of letting the company know your needs wants and desires after the contract has been executed. It is activist yes, but it has a valid position in modern capitalism.
It is the main defense against small type as well as loss leaders, bait and switch and hyperbole in marketing.
AT&T did the right thing. Adam Savage did the right thing. Both had a lot to lose by maintaining the contractual agreement.
— lates
— jrawk
If AT&T is anything like Verizon then calling them would not have helped.
http://www.youtube.com/watch?v=lCJ3Oz5JVKs&feature=player_embedded
That international info is readily available on their website.
Our phones were supposed to work in Mexico, and the rates were supposed to be a whole lot less than what the hotel charged. The phones kept ringing, we could even tell who was calling, but when we tried to answer none of the calls would connect.
The bill due date passed while we were down there and they made the usual courtesy call, which of course came right through. And they charged me 19 bucks for it.
For that and several hundred other reasons ($$ in charges for services we didn't order or use) AT&T can smooch my kazoo. Oh and they can go to hell. And s^!&%#*%$@ck too.