Replies

It may allow currently existing malware to phone home, but if the malware was already able to get itself installed, and is responsible for your current problem, your protective software isn't worth much anyway.

Minn might be on to something there. You mentioned that your computer crashed, the geeks determined your mobo was fried, and replaced it. What if your computer actually crashed due to some malware that was just replicating and replicating?

Maybe the replacement was enough to get things going again, but you may still have some malware issues that weren't cured. I've also seen two different problems occur that appear to be unrelated.

I'd say it would be worth a shot, in any case. Download the anti-malware tool from malwarebytes.org and do a quick scan on your system. See if it comes up with anything.

Of course this would make sense IF the Geeks preserved your data and disk. On the other hand, if he got a freshly loaded system, then the prior occurrence was probably unrelated.