bvw, the students are the consumers. Until they start demanding quality education, they won’t get it. How many students do you know are demanding more challenging courses, less costly textbooks, more relevant courses? A lot I know are hoping to skate by on the easiest possible courses and rely on a degree from a decent college as enough to get them a job, regardless of their individual qualifications.
Summary wrong, details right. Leadership and mentoring starts with the President, the Trustees, the Provosts, the Deans, the Department Chairs (and the persons who therein sit), the Professors Emeriti, the Professors. Young persons learn! Morals are taught, are very teachable. Expect it, we will get it.