This might be a stupid question. I mean no insult.
Have you tried using the file transfer wizard to get the files back off the hard drive?
You didn’t just try to get the files with explorer did you?
Not a stupid question at all! Yes, I tried to use the FTW to retrieve the files, but when I go into the program, it won’t recognize the external hard drive where they are stored (says it’s “not a valid location”—I’m wondering if I need to copy the old files and change the extension on the files so the wizard will recognize them? What extension would work?
I’m willing to try anything at this point!