Once they killed Netscape, MS quit innovating on IE, and browsers lounged until Firefox and Safari came out. I think Firefox had tabbed browsing for a couple of years before IE finally released an update.
AOL did pretty well when the net was the wild west, but they thought that they could keep users in an AOL sandbox. I think their losses darned near sunk Time-Warner. Acquiring them was probably the biggest mistake Time-Warner ever made. Anybody remember for a couple of years, the official company name was AOL Time-Warner?
That's much less of a problem than it used to be, and I'm optimistic about open, platform-agnostic standards winning out. I still run across sites that only work properly on IE, and a few that only work on IE/Windows, mostly due to ActiveX; I have a few choice and non-FR-appropriate words for Web designers too lazy to learn the standards and test on multiple browsers and platforms.
Once they killed Netscape, MS quit innovating on IE, and browsers lounged until Firefox and Safari came out. I think Firefox had tabbed browsing for a couple of years before IE finally released an update.
They were aided by a public that was mis- and under-informed about how the Internet worked. Millions of people thought Explorer *was* the Internet. So you get folks who know you're "good with computers" asking for help, saying that "my e-mail works, but not my Internet." It was the plethora of IE security holes that finally forced a lot of folks to look at alternative browsers, and the DOJ that made it easier to stop using IE.
AOL did pretty well when the net was the wild west, but they thought that they could keep users in an AOL sandbox.
AOL was born when the Internet was an exotic playground for the few; they were an online service, not an ISP, alongside the likes of Compuserve and Prodigy (I had all three at one point, and beta tested Prodigy for Mac). They did all right at the beginning of the Internet boom, when they had the easiest way to connect and one of the first nationwide banks of local dial-in numbers. But by the end of the '90s, other ISPs and both WIndows and Mac OS had made connecting to the 'Net easy, and much of the country had much faster options available.
I think their losses darned near sunk Time-Warner. Acquiring them was probably the biggest mistake Time-Warner ever made. Anybody remember for a couple of years, the official company name was AOL Time-Warner?
I worked for TW at the time. When the merger went through, I got stock options ... at 45. That's how I know that I was really a dot-com pioneer; worthless stock options are a badge of honor in that club.
AOL pulled a fast one with that merger (and BTW, though it was billed as a "merger," AOL in fact acquired TW). They were selling ads for 10 years out and booking the revenue in the current quarter, tricks like that. They just had to keep up the facade until the TW merger went through. AOL got the gold mine, and TW the shaft.
Yes, AOL shares tanked, but they would have gone to zero had the company not used its bubble money to acquire something with real value. Like them or not, CNN, HBO, Time, and the movie and music properties have a real business model, and AOL didn't. TW had been flailing around for an "Internet strategy" for years (remember Pathfinder?), and they thought the AOL whiz kids had one. They were mistaken.