Bev, I have had several Dells
If you call their service number(should be on your computer cover somewhere). They will ask you the number (also stamped somewhere on BACK of computer & they can tell you
I found Dell very good for help/repairs. I know everyone has not had that same good luck however
Awaiting Palin???? announcemet
Man FR is SLOW
My problem is the out sourcing people took over my screen and downloaded the wrong upgrade to the video card. Now they can’t get it out of the system or can they load the right one. Apparently, they did something to my operating system. This computer is only 6 months old and I am not a happy camper this morning!