"We felt that were suckered," said Distaffen, who lives in the small village of Silver Springs in upstate New York."
Is this even legal? Do folks like him have remedy?
Terms of use usually contain a clause saying that they can update the terms without notice. My car insurance policy contains a similar clause. It’s a standard practice that is probably not going to be successfully fought.
At the moment I’m using a sat. connection for high speed. They actually enforce their fair use policies and most people don’t understand how they work. I didn’t, now I do and will drop it when my year contract is done.
They can change terms of use whenever they want to. They are probably required to notify you though. As for this company just changing terms, we don’t know if the guy actually read them when he signed up so maybe they are just now starting to enforce a policy they was there. My understanding when researching SAT. is that most ISP’s have fair use policies that let the ISP limit your download speeds if you are downloading alot, these ISP’s include some cable companies i think.
So do you guys all really know what’s in your terms of service from your ISP? (if you’re like me you probably just go to the end of the page and hit except)
It would seem that it depends on the wording of the contract that started the service. Most of them have language that negates any rights that the user might think he has and negates all of the offers that were made to entice a change of providers.