[Roccus]

Thanks for the reply. I’m using XP and should have said so. Also, I needed the motherboard replaced a while back, long before this problem arose. E vidently the fan wasn’t working properly and cooked the processor and MB. I now have an ASUS motherboard, K8V-VM series is on the disc. I understand that registration(?) is one of the things that cause the problem I have. Do you think this (not having the original MB or processor) will effect going the Google route? Thanks again.

[Reagan Man]

Your hardware troubles trump any software problems you've been dealing with. Google can be useful in directing you to helpsites and website forums where other users have encountered similar difficulties like you've had. Registering products online shouldn't interfere with using Google or other search engines to solve hardware/software related problems. You just need to use the right designated information from the product labeling. Obviously, any website can have internal operating glitches. A website is only as good as its website-master and of course, the software its using to run the show. Again, its a process of hit and miss.