Twice this past week I called for customer support (which is rare for me). One person was in South America and the other was in India. I said exactly what I needed in about five words, and they could not understand me fully, even though they were very close. I asked to speak to someone in America, and they transferred me. I told the American person that I really didn’t mind speaking to someone overseas, but I shouldn’t have to repeat something so very simple.
Just want to make it clear (my fault) that my support calls were NOT to Dell.