I’ll try to help - though remote help is often quite burdensome & difficult. First some questions:
1) What is the make/model of the cable modem?
2) What is the make/model of the router?
3) How many computers are you trying to connect to the Internet?
4) Can you view the router’s or modem’s settings via a browser?
Get me this info and I’ll try to help...
You are truely a brave person. I sure hope it is not my dad on the other end of this request for computer help.
1) Sientifid / Atlantis (Comcast is IPS)
2) Linksys 10/100 5-port workgroup switch
3) 3 computers / 1 X-Box
4) HUH???