I thought we were talking about a wireless...My bad....
The trouble shooting is a bit different as there is no security to deal with.
I very much doubt that lime wire did anything to stall a Ethernet connection. very unlikely indeed.
The switch she bought is for work groupings, and not for home networks, so that needs to go. What she is likely using, is a older lynksys router that she needs to put back into service. On reboot, the router and computers should reconfig themselves and if not, there is a cable or hardware issue that can be identified with some simple switching of cables.