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Computer Help Needed
Myself | 06/01/2008 | TheMom

Posted on 06/01/2008 8:33:05 PM PDT by TheMom

This afternoon my husband set up a computer for the kids. Once everything was set up, he checked to make sure all computers were connected to the net via the router. All looked great!

Then one of the kids downloaded some type of crap that has caused our internet connection to be kaput. I contacted our internet provider – after testing they determined that the problem was not within the cable box. (Each computer can connect to the internet if hooked up directly to the cable box). They gave me the customer service number to the router company ~ the gal said they could check to see if it was a router problem. The customer service lady for Linksys said that since our router is about eight years old it was out of warranty, but for a mere $32.95 they could have a tech check out the problem. (After a few colorful words from my husband) We went out and purchased a new router for $25.00.

The problem still exist. (I have not yet recontacted the router company.)

Each individual system can connect to the internet via the cable box. When all systems are connected to the router, there is no internet connection.

We have tried the basic turn it off, turn it on again ~ with no luck.

Does anyone have a clue how to fix this problem?


TOPICS: Computers/Internet
KEYWORDS: internet; routers
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To: TheMom

Recently had a very similar problem. Even with a new router the problem persisted. Finally solved the problem by buying a new adapter for the new computer.


201 posted on 06/02/2008 8:35:57 AM PDT by monocle
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To: TheMom
Does this describe your problem?

From Microsoft:

http://support.microsoft.com/kb/922120

SYMPTOMS When you run Network Map on a Windows Vista-based computer, computers that are running Windows XP do not appear on the network diagram. Note This article describes an update that will make 32-bit Windows XP-based computers appear in Network Map on Windows Vista-based computers. For more information about how to set up or to troubleshoot networking between Windows Vista and Windows XP, see the "More Information" section.

CAUSE This problem occurs if the Link-Layer Topology Discovery (LLTD) Responder component is not installed on the Windows XP-based computer. Network Map in Windows Vista makes network diagrams of the connections between network devices that can be used to troubleshoot connectivity problems. Network Map uses a discovery protocol called Link-Layer Topology Discovery (LLTD) that queries other devices on the network to determine how the network is organized. Windows Vista includes the software components that implement the LLTD protocol. For other devices on the network to be displayed on the map, they must enable a discovery protocol that can respond to the mapping requests from the Windows Vista-based computer.

Network discovery needs to be turned on on the Vista-based main computer as well.

202 posted on 06/02/2008 9:02:31 AM PDT by Walmartian
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To: Walmartian; TheMom; MarkL; ThePythonicCow; miliantnutcase; NYTexan; GunnyB; All

We don’t have Vista.

The real problem started when the stray got his hands on the computer. The system worked fine for two weeks.

I’ll take another look at it tonight.

I’ll reread all of y’all’s post too.


203 posted on 06/02/2008 9:49:10 AM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: Eaker
Our IT guy said to try this
204 posted on 06/02/2008 9:54:16 AM PDT by Tijeras_Slim (Play that Funky Music Typical White Boy!)
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To: Tijeras_Slim

That is item next.


205 posted on 06/02/2008 10:41:54 AM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: Eaker; TheMom
Looks like ya'll have gotten plenty of help already.
Try this...Building a Home Network Routers and Firewalls for a primer.
Since "switches" and "routers" were discussed in the first 100 posts then I take it ya'll have already resolved that.
Give me a holler/ping later tonight if it still isn't working out. I just happen to have gotten off early today. (we had to evacuate the whole damn refinery today!)
206 posted on 06/02/2008 2:57:13 PM PDT by philman_36
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To: ccmay; Walmartian; TheMom; MarkL; ThePythonicCow; miliantnutcase; NYTexan; GunnyB; All; ...

We have a winner!

The stray’s ain’t got no computer!


207 posted on 06/02/2008 3:14:57 PM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: Eaker

Success?


208 posted on 06/02/2008 3:43:13 PM PDT by SouthTexas (If you are not living on the edge, you are taking up too much space!)
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To: TheMom
Simple. Kill the kid and buy all new equipment.

Worked for me.

;^)

209 posted on 06/02/2008 3:48:18 PM PDT by Cyber Liberty (Who would McQueeg rather have mad at him: You or the liberals?)
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To: SouthTexas; TheMom

Oh yeah.

There is some great advice on this thread!

In defense of the stray, he is a really smart kid and he really is good with computers. After getting the system back up it appears that the old router might have just crapped out after he downloaded a few gigs of crap.

There will be no p2p as his rights have been reset to user.


210 posted on 06/02/2008 5:29:59 PM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: Cyber Liberty; TheMom

This was in the works but I couldn’t get my shovel to boot up either.

We cannot leave another body laying around.................


211 posted on 06/02/2008 5:31:52 PM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: Eaker; Walmartian; Tijeras_Slim; philman_36; SouthTexas; Cyber Liberty; Cold Heat; 2111USMC; ...

Thanks to everyone for all the help. There is some great advise on this thread.

We have come to the conclusion that the eight year old router just crapped out. Add to the problem our son purchasing a switch instead of a router.

Today I went out and purchased a new router, once I set it up it did not work. When Eaker came home he typed in the 192.168.1.1 thingie, saved the setting and viola! We all now have internet connections.

Again - thanks so much.


212 posted on 06/02/2008 5:40:26 PM PDT by TheMom (My baby just graduated from High School - send money for college!)
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To: TheMom; Eaker
We all now have internet connections.
Congrats!
Add to the problem our son purchasing a switch instead of a router.
Now ya'll can say "this ain't my first rodeo"!
213 posted on 06/02/2008 5:49:10 PM PDT by philman_36
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To: Eaker; TheMom

GREAT!

Wife usually tries to blame the grandsons, but they know better than to download anything without asking me. LOL


214 posted on 06/02/2008 5:52:22 PM PDT by SouthTexas (If you are not living on the edge, you are taking up too much space!)
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To: Eaker
In defense of the stray, he is a really smart kid and he really is good with computers.

I was that way, too. Now I'm majoring in Computer Science at the University of Virginia.

That said, it might be a good idea to teach him the distinction between computers that just have to work and computers that he can experiment on and learn from. And, when I grew up, the RIAA wasn't running amok, suing people left and right.

215 posted on 06/02/2008 5:53:11 PM PDT by rabscuttle385 (History is a story written by the finger of God. — C.S. Lewis)
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To: TheMom
Glad it all worked out so quickly!
We had an Xbox delivery from UPS today with our “Repaired” machine, an eight day turn around from MA to TX and back!
That means to me that there is a built in “failure” in Xbox in order to keep it relevant. Anything MSN sucks, period.

Even the UPS Driver handed me the box and said “here's your X Box!” Unusual, so I said something along the line that my son would be thrilled that it was so fast. He replied that he deliver 4-5 a week in my small town alone, all in repaired/return boxes!
Built in Obsolescence!

216 posted on 06/02/2008 5:55:56 PM PDT by acapesket
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To: TheMom
Excellent. Good to hear that.

And thanks too for letting us know how it all came out.

217 posted on 06/02/2008 6:01:07 PM PDT by ThePythonicCow (By their false faith in Man as God, the left would destroy us. They call this faith change.)
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To: rabscuttle385; TheMom

We old men keep hearing that if one has a PC problem get the 13yo next door to fix it.

Well, in the real world the 13yo next door is a dumbass.

They do not go on to pursue the career as you are doing. I wish you lived next door because you could have probably painlessly fixed this in five minutes. As could many here.

To give TheMom credit she had all the wiring right. My wife rocks!

Finally, when in the history of time could on have gotten this much help this fast? Never.

Thanks to all of you!


218 posted on 06/02/2008 6:19:43 PM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: ThePythonicCow

Other than this thread I have only seen you on the “milk” threads.

You do a heck of a job on those. I wish that you could send me some fresh milk and some real fresh cream for my coffee via FReepmail. (I would probably screw up the download and get buttermilk)

Thanks for your help!


219 posted on 06/02/2008 6:25:24 PM PDT by Eaker (Be polite. Be professional. But, have a plan to have TheMom kill everyone you meet.)
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To: TheMom; Eaker
Good news!

(Whenever I have a component failure I always take them apart to see if I can fix them. Since I usually can't put them back together, I then know for certain that they're broke!)

220 posted on 06/02/2008 6:39:30 PM PDT by 2111USMC
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