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To: Nervous Tick

It seemed that when the standard warranty was 5 years, I never lost a drive. Then they monkeyed around and went to 1 year, then to 3, and I lost about 5 drives during that time.


14 posted on 04/21/2008 2:44:16 PM PDT by papasmurf (Unless I post a link to resource, what I post is opinion, regardless of how I spin it.)
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To: papasmurf
It seemed that when the standard warranty was 5 years, I never lost a drive. Then they monkeyed around and went to 1 year, then to 3, and I lost about 5 drives during that time.

Warranties are an economic model based on statistics. You say you have A dollars to commit to paying for warranties, your product has an average failure rate of B time and cost C to fix, so you give D warranty. Your experience would say that they started making the drives with lower quality but didn't want to pay more for warranty work, so they lowered the warranty period.

15 posted on 04/21/2008 5:22:54 PM PDT by antiRepublicrat
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