I first tried the link in number 7. I used my password and login that I know were correct when I first set it up a few days ago, it told me my password was wrong, so I tried the default password and user name and that was wrong too, then it completely disconnected me from the internet, no matter what I did, it was no go.
So I disconnected the router and reconnected to my modum and it still would not let me on line. After turning off the modem and back on again several tries, I finally got back on line.
So now I will reconnect my router and reset to default as suggested in number 9 and hope that works. Thanks for the help.
I’m sorry if my #7 messed you up. For a long time I used the default password. Back in April I changed it. Good luck!