It’s a character encoding problem.
My Firefox was on the default character encoding setting of “Western (ISO 8859-1)”.
I changed it to “Unicode UTF-16 (Big Endian)” and it fixed the quotes around that “The Chair” headline.
Don’t ask me what the heck “Big Endian” is because I don’t know, or what effect setting it to Unicode might have on other things, ‘cause I don’t know that either. So far it seems to be OK though.
Oh, forgot to tell you how to get there:
Tools —> Options —> Content —> Advanced —> Character Encoding.