[Virginia Ridgerunner]

Jim Allchin, then the co-president of Microsoft's Platforms and Services Division, wrote in another e-mail, "We really botched this. ... You guys have to do a better job with our customers."

These emails are damning.

[Secret Agent Man]

I’d like to see the really damning emails, from people in the company talking about how Windows sucks, how they’re using Unix boxes at home, and how much more stable Apple platforms are at running Windows than other boxes....!