[Richard Kimball]

My information is a little dated, but last time I worked with Windows, if it wasn't sure which video driver to use, it would default back to the absolute basic driver that will display on anything. If, under display settings you can't select higher resolutions or number of colors, the first thing I'd do is install the correct video driver.

For some reason, I know that Windows ME would just lose the video driver every so often and I'd have to go back and reinstall it. No big deal, just annoying.

[jdm]

Cool. Thanks a lot for your, reply. I was just a little concerned because someone upthread said I might have to take the machine apart before I could get the screen looking normal, get online, and so forth.

That just seemed odd, since this machine has had XP reinstalled on it in the past (late 2004), and during THAT particular reinstall, it seemed to not default to 16 bit. So not sure why it’s doing it for this reinstall (this is only the second reinstall ever on the machine).

Thanks again for writing. I’ve got my fingers crossed that installing the drivers recommended for this particular machine (which I downloaded from gateway.com) will make everything “normal” again!