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OK several stupid questions. Have you checked your screen Color Quality settings? As in it might be set on 16 bit rather than 32? Did you install additional new programs such as anti-virus that might be causing a resource problem on boot up? If so you may have a RAM issue. XP is turtle slow under 500MB of SDRAM. Have you tried a selective start up shutting down a bunch of non essential programs to see if one is holding it off? Last one is are you using AOL software such as connect software? Just trying to help.

Have you checked your screen Color Quality settings? As in it might be set on 16 bit rather than 32?

That's the thing. It's stuck on 16-bit. The box is grayed out, so I can't even select 32-bit (but wouldn't this be because the drivers aren't installed yet?)

Did you install additional new programs such as anti-virus that might be causing a resource problem on boot up?

Nope.

If so you may have a RAM issue. XP is turtle slow under 500MB of SDRAM. Have you tried a selective start up shutting down a bunch of non essential programs to see if one is holding it off?

When they got the PC new 3 or 4 years ago, it was very fast, even with just 256MB RAM. So I'm not sure what slowed it down. It is not used that much. Maybe once or twice a week for a half-hour to an hour each time.

Last one is are you using AOL software such as connect software? Just trying to help.

Nope. Buckeye Cable modem. No resource hog software like AOL is on there.

Thanks for your post. I appreciate it very much.