I’m not sure how you “breach” a contract if there was never a contract.
I can’t imagine anybody paying $27,000 for flowers that will be dead in a weak. That would have paid for a couple of years of the Frost’s insurance premiums.
But if the flowers really were substandard, and they have pictures, I would expect a refund would be in order.
Without a contract, I can’t see how the bride could do ANY better than to obtain part of her payment back, based on some judge’s decision as to how much the flowers which WERE provided were reasonably worth relative to how much they would be worth if they had not been flawed.
I could hear Judge Wampner awarding the bride the $4000 she apparently asked for originally, if the flowers were really wilted.
One would imagine that, after a $27K transaction, there’s something more in writing than just a receipt. If not, the shop owner is as stupid as the bride.