I would agree if we were looking at a technical problem--but we're not. In the appliance sense, you can make an easy to use computer tomorrow: just take an OS and software you can modify and strip it down. My point isn't that we haven't figured out how to make computers easy to use, it's that, to the degree you are talking about, it would make the computer quite nearly useless. Everyone does different things with their computers, which is why OSes shoot for being generic--but that same genericness or power is what makes the machine hard to use.
I also agree with another poster who stated it has a philosophical and political...quality to the use of a free OS.
I'll be honest, I don't quite know what you mean here, but I can assure you that I do not use Linux out of some bizarre ideological conviction. I use it because it is a good product.
I am the head of IT in my department so I understand technology pretty well
Just an FYI, to the techie world the former does not in the least prove the latter. For an exaggeration of why, see the Dilbert comic.
Nowhere did I say that YOU did, and it was not even said in a way or context to imply it. Do you agree that there are some who do/
I was going get sarcastic about your FYI, but I will assume you didn't mean it to come across as the way it did.