[r9etb]

She doesn’t speak Japanese, but said is looks Japanese to her.

She's correct.

Katakana is a Japanese phonetic alphabet. Here is a chart showing Japanese katakana symbols:

Looks to me like there's a pretty good match.

[Malsua]

Now if we could just get a native speaker to take a look.

Unfortunately, the two I used to work with have left the company.

[Redcloak]

I dunno... The longer I look at it the more I see characters like these: