Posted on 03/16/2007 7:28:38 PM PDT by mom4kittys
I have to jiggle my power cord at the jack in order to get power or to charge my battery. It is very annoying because it moves every time I breathe if it is in my lap. How do I determine if it is the cord or the jack (or both) and if it is the jack, how is it repaired?
Does anyone else have this problem? I've been through several cords, but maybe there is a problem with the jack as well.
I will try that. You know I've had similiar problems with my car's cigarette lighter hole that I use for my cell phone charger. I've had to have it fixed several times, replaced, got an adapter to make it fir better and it STILL doesn't work right--drives me batty. Almost every time I take the charger out of the cigarette lighter hole, it takes the lighter mechanism with it and kills the lighter for power purposes. They have to fix the harness constantly and it involves pulling part of the dash out. Next car will have a designated power port.
I had a similar problem with an HP a few years ago. The first time HP fixed it under warranty. It happened again and ended up being more expensive to fix than to get a new one because the "short" was actually in the mother board and the charging cord no longer could make the connection to power it or charge the battery. It is a known problem for HP's so you may want to contact them.
Oh dear, I hope it's not that bad!
Could be oxidation and corrosion due to humidity
You're quite welcome :). Mine was a replacement. They said they'd try to fix the original, but I told them to replace it since they were going to be in there anyway. The price difference wasn't that great.
Thank you to everybody. I called the manufacturer today and they are sending me a new ower cord. If that doesn't solve the problem, they say they have to replace my motherboard. Isn't that a bit much?
Anyway, it won't cost me anything because I have an extended warranty and I'm covered--thank goodness.
It's child's play for them to replace a motherboard. That's what the jack is soldered onto. They give you a new (or refurbished) one and repair the one from yours. To use for someone else.
If the new power cord doesn't do the trick....If you want to bust their b**** insist on a brand new motherboard ....
You better believe it! This is becoming more than aggrevating.
This is the normal procedure for this type of problem.
The good thing is it is still under warranty.
Laptops always need warranties. I can deal with a desktop w/ no warranty. I can fix desktops but laptops are beyond me at this point. I fixed my own laptop, replaced the hard drive. Had to take it apart to do this.
Boy am I glad I have the warranty! It's already shutting down on me and it won't charge my battery very well when it does connect. I realized I had another good cord and tried it and it was no different. I know it is the port/jack now.
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