When SBC outsourced tech support to India they hired people who's only ability was speaking english. They gave them flip-charts. "If the customer complains that they cannot connect flip to 31b."
Such 'tech support' is worse than useless.
^^^^^^^^^Part of Dell's problem is they outsourced their tech support to India.^^^^^^^^^
No disagreement here.
^^^^^^^^Such 'tech support' is worse than useless.^^^^^^^^^^
Agreed. However, one thing to remember is that linux doesn't require nearly the amount of support that a windows based system does.
You may want to read this, it gives a different perspective.......
http://www.freerepublic.com/focus/f-chat/1801481/posts