DHL gone bad.
I work in retail and one of my coworkers had to drive across town to our MAIN competitor and pick up a special order item for one of our customers that Fed Ex Ground had dropped off there by mistake.
Fed Ex had faxed to us proof of delivery where one of our receivers had signed for nine packages, but there weren't any purchase order numbers, so it could have been for anything.
SO, one of the managers at my store started calling around to all the other big stores in town, and sure enough, one of them had the item. They agreed to hand it over to the guy who had a big truck and could haul it back to our store.
What a fiasco.
[Off topic: We also have borrowed baling wire for the cardboard crusher from K-Mart when we ran out before. One of our mgrs. used to work there, so when we ran out, he called up his buddy there and the guy lent us one bundle. We paid K-Mart back when ours came in. Ha!]
jm