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I hope you are on-line. I tried a restore to my earliest point and it did nothing. I have via search the msiexec.exe file in the Windows 32 file as it belongs BUT I also have a file called C:\Windows\Prefetch\MSIEXEC.EXE-2F848CAE.pf dated 12/26/06 This must be the patch that updated the Windows installer. Do I do anything with that? I have never worked in the registery files and I am really nervous about it. I have crashed my system before and it has cost me $450 to get it fixed. I need some assurance. I suspect I will have to reinstall Windows rather than reregister it but I will go through all steps. You are positive that Windows Installer is suppose to be running? I do not hold you responsible for anything but I am taking your word for it. Have you ever done this? Are you a techy? Please don't be offended.

I am incorrect concerning WIS needing to auto start, but I do feel that WIS not working is the root of your problem. Its hard to be 100% for sure without sitting in front of the problem workstation.

I wouldn't do anything directly in the registry either. Yes I have re-registered the WIS before and in fact did it last Thursday. (knock on wood) I have yet to have any issues after doing so. As always make sure you backup your data.

You only need to deal with the msiexec.exe file in C:\Windows\system32. Follow the instructions in the White paper to the "T". Yes I am a Techie, but as with all things I even back data up first since things can go in the opposite direction then what they should. If you are not comfortable with this solution then by all means don't do it. I want be offended in anyway. I would suggest that you find a Techie locally and have them look at it.