...My day was about par for the course...network outage this morning that I pretty much managed to fix, but only after a log of hairpulling because NOTHING is documented and figuring out which switch is connected to which other switch almost requires a mind meld with the equipment.
And then there were the typical moments...someone called with an error that I said should be fixed by a reboot. I told her to try that first and give me a call back if it didn't work. My boss waited fifteen minutes and then said he'd really feel better if I'd give the person a call back. Could I do that for him, please? It's like that all day. Means he has to take time out of his already busy day to supervise me, ya know.
And then the other gal was talking to me about another site where she said the IT guy was whining on account of he wishes the tray icon could be hidden for the monitoring software he puts on all systems so he can watch Internet use and all - he'd prefer users didn't know when he was spying. I think that kind of stuff is pretty stoopid, but I could see that myboss was thinking more along the lines of "I wish I could afford that kinda software..." He has a conniption fit if he so much as sees that someone has put a photograph as the background on their PC.
He's really a nice guy, but...it's almost comical how predictable this is getting, ya know?
< /rant>
For the life of me, I don't know why so many IT managers want to monitor for content. I think it is merely for the power trip.
We monitor for bandwidth. Somebody starts downloading movies... sucking up all the bandwidth... then I care. But we only really care about the congestion. People that are misusing company time or assets... they're already going to be on the fast track out of the company anyway.