Dell gets a rating of
4.37 on
ResellerRatings.com, on a scale of
10. DiscountLaptops gets a lifetime rating of
9.98. Dell works by driving down their parts and manufacturing costs, and covering for the resulting lower quality with a good replacement warranty. Better to have quality hardware to start with, and still get a good warranty, as
Sager Notebook, the primary laptop manufacturer supplying to DiscountLaptops, does.