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Computer Assistance Request: Dell, Win XP Pro, New HD, Network Adapter Not Recognized

Posted on 08/25/2006 11:01:59 AM PDT by Babu

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1 posted on 08/25/2006 11:02:01 AM PDT by Babu
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To: Babu

one question, how dis you reinstall WXP? did you use the rescue disk that came with the computer, or another copy of WXP


2 posted on 08/25/2006 11:06:15 AM PDT by markman46 (engage brain before using keyboard!!!)
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To: Babu

You might try undoing the router-to-computer connection and then reconnecting it.

I has a similar problem when I reinstalled WinXP. It would not recognize my PCTV card. I had to pull out and then reinsert the card for XP to 'see' it. Then, it asked for the various install drivers.


3 posted on 08/25/2006 11:06:36 AM PDT by TomGuy
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To: markman46

I used the "Reinstallation CD" that came with the computer.


4 posted on 08/25/2006 11:08:54 AM PDT by Babu
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To: Babu

Make sure the integrated network adapter is enabled in the BIOS.


5 posted on 08/25/2006 11:09:15 AM PDT by frogjerk (REUTERS: We give smoke and mirrors a bad name)
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To: Babu

If the Network Card does not show up in the Device Manager that usually means that the BIOS is not reporting it to Windows XP, check the BIOS, usually F1 or F2 immediately upon bootup.

Good Luck, I don't think you should buy a MAC, but I wouldn't buy a DELL either.....LOL


6 posted on 08/25/2006 11:10:43 AM PDT by corbe (mystified)
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To: frogjerk

Pssst

(tell him how to get to BIOS)


7 posted on 08/25/2006 11:11:11 AM PDT by Al Gator (Refusing to "stoop to your enemy's level", gets you cut off at the knees.)
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To: Babu

The problem is that the adapter is on the motherboard and you have not installed all the DELL drivers. Sometimes there is a separate disk of motherboard drivers. With Gateway you can go to their site, put in your serial number and they will provide links to all the drivers for your system. Don't know about Dell.

(You do have other computers with which to download stuff?)

Worst case scenerio, go to CompUSA or Circuit City, and for $10-$20 buy a Plug 'n Play network card.


8 posted on 08/25/2006 11:12:07 AM PDT by js1138 (Well I say there are some things we don't want to know! Important things!")
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To: Babu

You have to reinstall all the Dell drivers also, and their updates.

You can do this my entering your Dell computer number onto the support.dell.com site, showing all the Dell specific drivers to one folder, then burning it to a CD and installing on the target computer that way.

Plus you are going to need to install the service packs off the Windows Update when you are up and running.


9 posted on 08/25/2006 11:12:14 AM PDT by BurbankKarl
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To: Al Gator; Babu

It could be F1, F2 or DEL on Boot up.


10 posted on 08/25/2006 11:12:18 AM PDT by frogjerk (REUTERS: We give smoke and mirrors a bad name)
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To: corbe

Fedora Core Forever More

I just put on my magical Red Hat, and all my troubles go away.


11 posted on 08/25/2006 11:12:37 AM PDT by Al Gator (Refusing to "stoop to your enemy's level", gets you cut off at the knees.)
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To: frogjerk; Babu

Follow frogjerk's advice, and check the BIOS for the NIC to be enabled


12 posted on 08/25/2006 11:12:39 AM PDT by markman46 (engage brain before using keyboard!!!)
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To: BurbankKarl

oops, sorry for the typos....but you get the idea...you need to install all the Dell drivers...I would get the updated versions off the website


13 posted on 08/25/2006 11:13:46 AM PDT by BurbankKarl
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To: TomGuy

Yes, thank you, I have tried that several times (as well as unplugging the cable modem and the router) -- just tried it again for good measure. No change -- still doesn't find the Network Adapter


14 posted on 08/25/2006 11:14:30 AM PDT by Babu
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To: Babu

And Babu, don't go mucking about too much in BIOS if you are not familiar with it. You can stick yourself into deep cul de sacs.

If in doubt, wait and ask someone.


15 posted on 08/25/2006 11:15:47 AM PDT by Al Gator (Refusing to "stoop to your enemy's level", gets you cut off at the knees.)
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To: Babu

use another computer, goto the dell web site, enter your service tag, download the latest BIOS and updated XP network card drivers, burn a CD, load everything onto the non-working computer, reboot.


16 posted on 08/25/2006 11:17:01 AM PDT by oceanview
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To: Babu
Write down the Service Tag number off of this pc and go to a working PC.
Go to Dell's website / support section and enter the number.
Download the network driver and burn to CD.
Copy this file to a folder on the non-working PC and unzip it.
It will have a "Setup" file you need to execute. This will get it working.

Good luck.

17 posted on 08/25/2006 11:17:04 AM PDT by red-dawg
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To: Babu

I would suggest a couple of things:

Boot into your BIOS and reset everything back to the defaults. I have seen this cause problems on Dell integrated NICs before. This should only take a few minutes.

If speed is your priority, go buy another NIC (network card). Make sure you determine if you need a low profile nic or not.

If you are trying to conserve money, rebuild the machine using the recovery tools provided with your machine. If you get paid more than $10 per hour, you would be better served just buying a new NIC.

I hate when they integrate comm components on the motherboard. Its just asking for trouble. Packard Bell and Compaq used to be notorious for this.


18 posted on 08/25/2006 11:17:37 AM PDT by ChinaThreat (s)
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To: Babu; markman46; BurbankKarl

Listen to BurbankKarl's address as well. If the NIC is enabled in BIOS then the specific drivers for the motherboard are not being detected by Windows, it will not detect built in stuff correctly (Like modems, correct video card, NICs, correct soundcard, etc...). You would need to load the correct and updated drivers from DELL for the motherboard and onboard chipset.


19 posted on 08/25/2006 11:18:07 AM PDT by frogjerk (REUTERS: We give smoke and mirrors a bad name)
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To: js1138
Yes, I have two other computers that are still on the Internet, so I could try to go to Dell.com and get the Dell drivers, but I have the original Dell Driver disc, and loaded it up and put the drivers on the malfunctioning machine, but since the computer was not recognizing the Network Adapter to match to that driver, it wouldn't do anything.

Still, I'll see what I can do on Dell's site on one of my other machines. Thanx.

20 posted on 08/25/2006 11:18:32 AM PDT by Babu
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