the person that wrote this is an idiot, first of all he's blaming Microsoft that he didnt save his work, and second hes blaming them that he had automatic updates turned on to not only download the updates but install them also... this guy needs to learn a little personal responsibility.
Agree with the first, but:
"I have gone to some trouble to ensure that this doesn't happen. I have set Windows Update to "custom" - meaning that I will decide which updates I need to install, and how the update will be handled."I personally haven't had Windows Update ignore my settings (although it keeps reminding me of WGA even though I told it to forget WGA), but if he's right, then Microsoft is definitely wrong.