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My only experience with chat services is having to threaten my fire cadets with 1,000 pushups if I came in and found instant messaging installed on the classroom computer again. I've never bothered with it personally, because I find email and phone calls to be more effective means of communications. I know text messaging is huge among college students.

I'm somewhat surprised their isn't a way to block individual users from pinging you, or an ignore feature that you can set up to immediately trash can requests from specific IP addresses. I do know that on my classroom Windows PC, the installation of instant messaging automatically had it starting up whenever you rebooted and installed a lot of adware and spyware. I found AOL and MSN instant messaging, and something called IRQ, I think that put up a little daisy in the systray. Those three programs (along with the ad and spyware) would slow down the system so much I couldn't even run Power Point presentations.