[pollyannaish]

The thing that astonishes me about Hollywood and other entertainment sales organizations is that they continue to believe they can insult many of their customers and it won't matter.

When their market disappears, they blame it on censorship.

For me it comes down to this: As funny as it was, the Soup Nazi of Seinfeld fame does not last long in real life. No matter how good the soup is. In fact, there is a lot of bad soup in the world that is sold on stellar customer service.

[KevinB]

For me it comes down to this: As funny as it was, the Soup Nazi of Seinfeld fame does not last long in real life. No matter how good the soup is. In fact, there is a lot of bad soup in the world that is sold on stellar customer service.

Excellent analogy!