>>Go ahead and add me to it.
Don't mind trying to help out as long as folks understand that
* maybe we didn't see your message,
* maybe we don't have time right now,
* we don't have an answer so why clutter up the thread by mentioning that,
* sometimes you just need to call Dell and get a factual and timely response, :-),
* ... and anything else not covered by the above.<<
1. Good idea
2. Add me to the ping list please
3. Ken in Texas, I like you already - you have the proper cynical attitude toward tech and tech support which can only be gained through real world pain. :)
LOL. I've spent time taking support calls in the past, and now help out my church's office and a local missionary with computer things. Just getting the right information to begin troubleshooting is often the hardest part!