Miles is sort of the new Ryan Chappelle
Miles is nothing but a self serving bureaucrat who will do anything and everything to get ahead.
Chappelle was just a harda*s who wanted everything done by the book and didn't care if people got offended. They finally let him show his human side in three scenes during Season 3.
Hugs Michelle after she learns Tony will be okay after he was shot. (Totally hilarious scene.)
Allows Tony to send the suicide capsules to the hotel.
Takes one for the team.