I ~suspect~ that's based on what Nana has said to him.
Grr.. My printer won't print magenta. I tested it by printing a red delicious apple, and it printed a granny smith!
Seriousky, though, I've taken this thing to Best Buy (where I *had* warranty for such things) and my printer heads had failed. They completely replaced the heads. I am hoping this time it is merely that the heads need cleaning.... again. I have cleaned them about 4 times this morning already.
We got yer black, we got yer yellow, we got yer cyan, no magenta.