You're far more patient then I am, sis. I'd be on that phone complaining until they fixed it.
That or find some kind of filtration system I could have installed so the water is cleaned up before it comes out of any faucets in the house.
It would eventually pay for itself if you didn't have to buy bottled water anymore. Or that would be my logic, at least.
Channel 2 Works for You has even aired a segment on it...and I haven't gotten a notice about the Chlorine byproduct thing in a long time. So they musta done something...
But it's so rusty sometimes it makes your whites look dingy! And my (foolishly white) shower curtain is stained brown at the bottom where the water hits it!