Vent away! I can't imagine how frustrating this whole thing is for you and Steve. :-/
Ok...I said I'd drop it but here's the latest.
I just got off the phone with Steve. He said that the secretary said he should have come to her and asked *her* about the need for the 2 hours this semester, instead of asking his advisor. So it's all Steve's fault, according to her...it doesn't matter what his advisor said.
Ok, if that is true (and I have no reason to doubt it) why didn't his advisor say so instead of saying "No, you won't need to take two more hours."
I guess it doesn't make any difference. Just upsetting.
The good thing is, it's still relatively early in the semester and we can fix this. And I will take credit for that, because I hounded Steve to fill out a "intent to graduate" form...just a minor little form. Had he not attempted to fill that form out, he would not have found this out until possibly the end of the semester.