They've done that to me before. A long time ago... long story but the short of it was that I transferred some money (a lot to ~me~ anyway) between accounts.
They lost it. Transferred into the nethersphere. Vanished. Poof. Gone.
Took weeks to prove to them it was their problem... but I did end up getting it back.
Last thing you want is the Jeep dealer calling and asking for another check. :-/
*stretch* Well, The tilo is catching up to me, folks. I'm off to bed.
Nighty night!