Incidentally, Best Buy isn't a good place to take computers either. Had them replace a video card a few years back and they lost everything on my system. All it was was a black screen with gibberish on it. Then they wsanted to charge me, if they restored it! Told them they had a lot of nerve wanting to charge me for their botched repair. I have never gone back. I try to work on my own whenever I can now. I don't like being without my computer anyway.
I hated being without my PC and was pretty grumpy these past couple of weeks. I'm going go try to learn more about the hardware side of PC's so maybe I can do some repairs myself.