Good points, all. The whole affair reminds me of the apochryphal story regarding London (UK) and its bus system. In the 1970s it got a new manager who made some changes. Soon there were bushels of complaints from people who said the buses drove right by the stop, in some cases the drivers were smiling and waving as they went. The explanation given was, "the drivers can't possibly keep their timetables if they have to stop and pick up passengers." ;')
Sorry, no idea how that happened.